Shipping policy

At MOUA Jewelry, we are pleased to offer worldwide express shipping through DHL to ensure your jewelry arrives safely and promptly.

• Processing Time: All orders are processed within 1-3 business days. Once your order is shipped, you will receive a confirmation email with a tracking number.
• Shipping Rates: Shipping costs are calculated at checkout based on your location.
• Delivery Time: International deliveries typically take 3-10 business days, depending on your destination and any customs processing.
• Customs and Duties: Please note that any applicable customs fees, taxes, or duties are the responsibility of the customer and are not included in the order total.
• Lost or Stolen Packages: While we take every precaution to ensure your package is delivered securely, MOUA Jewelry is not responsible for lost or stolen items once the package is marked as delivered. 

If you have any questions regarding our shipping policy, please feel free to contact us at contact@mouajewelry.com. Thank you for choosing MOUA Jewelry!